Question 1

Are you licensed and insured?

Accepted Answer

Yes, Evergreen Energy is fully licensed and insured in Washington State. All our electricians are licensed professionals who undergo regular training to stay current with codes and best practices.

Question 2

What areas do you serve?

Accepted Answer

We serve residential customers throughout the Greater Seattle Area from our Vashon and Bellevue locations. Our local service coverage includes Vashon Island, Bellevue, the Eastside, and nearby King County communities.

Question 3

Do you offer free estimates?

Accepted Answer

We offer free consultations for most projects. For straightforward work, we can often provide estimates over the phone. For larger or more complex projects, we schedule an on-site visit to assess your needs and provide an accurate estimate.

Question 4

How do I schedule an appointment?

Accepted Answer

You can schedule an appointment by calling Bellevue at 206-928-2944, Vashon at 206-305-7764, or by filling out our online contact form. We'll work with you to find a convenient time that fits your schedule.

Question 5

Do you handle emergency electrical repairs?

Accepted Answer

Yes, we offer emergency electrical services for urgent situations like sparking outlets, burning smells, or complete power outages. For emergencies, call the nearest location: Bellevue at 206-928-2944 or Vashon at 206-305-7764.

Question 6

How long does a typical electrical project take?

Accepted Answer

Project duration varies widely. Simple outlet replacements may take an hour, while panel upgrades typically require a day. Whole-house rewiring can take 1-2 weeks. We'll provide a timeline estimate specific to your project.

Question 7

Do you pull permits for electrical work?

Accepted Answer

Yes, we obtain all necessary permits for work that requires them. Permitted work ensures inspections verify safety and code compliance. We handle the permit process so you don't have to.

Question 8

Can you work with my contractor on a remodel?

Accepted Answer

Absolutely. We regularly coordinate with general contractors, builders, and other trades on remodeling and new construction projects. We'll align with your project timeline and communicate directly with your contractor.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, checks, and all major credit cards. For larger projects, we can discuss payment arrangements. Payment is typically due upon completion of work.

Question 10

Do you warranty your work?

Accepted Answer

Yes, we stand behind our workmanship. We provide a warranty on our labor, and manufacturer warranties apply to products and equipment we install. We'll explain warranty details specific to your project.

Question 11

How do I know if I need to upgrade my electrical panel?

Accepted Answer

Signs you may need a panel upgrade include: frequently tripping breakers, a fuse box instead of breakers, a panel rated less than 200 amps, plans to add major appliances like an EV charger or heat pump, or your insurance company requiring an upgrade.

Question 12

Is it safe to do electrical work myself?

Accepted Answer

While homeowners can legally do some electrical work, we strongly recommend hiring a licensed electrician. Electrical work poses serious safety risks including shock, fire, and code violations that can affect insurance and home sales.

Question 13

What should I do if I smell burning near an outlet?

Accepted Answer

If you smell burning near an outlet or electrical panel, turn off the circuit breaker for that area immediately. If you can't identify the circuit, turn off the main breaker. Call us right away for emergency service. Do not use the outlet until it's been inspected.

Question 14

Can you install EV chargers for all electric vehicle brands?

Accepted Answer

Yes, we install Level 2 home charging stations compatible with all electric vehicle makes and models. We can install chargers you purchase or recommend reliable options. We'll ensure proper circuit sizing for your vehicle's charging requirements.

Question 15

Do your electricians undergo background checks?

Accepted Answer

Yes, all Evergreen Energy electricians pass thorough background checks before joining our team. Your safety and peace of mind are priorities when we send someone to your home.

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